Bungie's 'Shock U-Turn' Says More About Retention Than Redemption
Destiny 2's community is celebrating Bungie's reversal, but the mechanism behind 'we listened' is colder than it sounds.
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Destiny 2's community is celebrating Bungie's reversal, but the mechanism behind 'we listened' is colder than it sounds.
Bungie reversed a Destiny 2 decision after backlash — but a U-turn under pressure isn't the same as a studio that's changed how it listens.
Bungie's reversal on Destiny 2 pleased fans, but the mechanism behind these climbdowns rarely means what it feels like.